Help center

Questions, answered.

How RppApp handles the everyday edge cases — reconciliation, driver assignment, and pay stubs.

How does the Driver Trips page work?

Trips is where every paid block is tied to the trip that earned it and the driver who ran it — matched by reference key, even when Amazon pays a week late. It’s your weekly checkpoint: clear the few blocks that need a decision and every pay stub and P&L downstream stays exact.

Most blocks land matched on their own. The rest carry a status that tells you what to do — and the KPI chips at the top of the page let you filter to just those, one at a time, so you can work them down to zero.

Trips · Week 32

Reference	Driver	Amount	Status
B-DEMO-0004	Daniel Garcia	2,769.47	matched
B-DEMO-0002	Emily Rodriguez	2,410.40	dup driver
T-DEMO-0177	James Wilson	0.00	unpaid
B-DEMO-0031	—	1,905.11	canceled

Green needs nothing. The highlighted rows are the ones asking for a decision — resolve them below.

Resolve a “Dup driver”

A Dup driver flag means a paid block could belong to more than one driver who ran that truck or route that week. RppApp never guesses who to pay — it flags the block and asks you to confirm.

Find the block marked dup driver.
Open the Assign driver dropdown on that row — it lists only the drivers that plausibly match.
Pick the correct driver. It saves instantly and the block turns manual.
The amount now flows into that driver’s pay stub for the week, and your P&L stays exact.

Trips · Week 32

Reference	Driver	Amount	Status	Assign driver
B-DEMO-0002	Emily Rodriguez	2,410.40	dup driver	— confirm / select —
B-DEMO-0003	Jessica Brown	2,362.85	matched	—
B-DEMO-0004	Daniel Garcia	2,769.47	matched	—

The highlighted row is the block you’re resolving. Pick Emily Rodriguez and it’s done.

B-DEMO-0002 · $2,410.40 now appears on Emily Rodriguez’s Week 32 pay stub.

Why a block shows “Unpaid”

The trip ran but no payment has matched it yet — usually Amazon pays it a week later. RppApp keeps it visible so it’s never lost, and matches it automatically when that week’s payment file arrives.

Trips · Week 32

Reference	Driver	Amount	Status
T-DEMO-0177	James Wilson	0.00	unpaid
B-DEMO-0009	Daniel Garcia	2,745.78	matched

The highlighted trip ran but isn’t paid yet — it matches on its own when next week’s file lands.

How does the Driver Payments page work?

Driver Payments is where you set — and see — what each driver is paid for the week (that’s System A). For every driver it shows their Gross, the company % you keep, Insurance / ELD, any Others adjustment, and the resulting Net Pay.

The % and Insurance / ELD are editable inline, per driver — Net Pay recalculates as you type. Deductions only apply on a week the driver actually earned; a negatives-only week carries none.

Driver Payments · Week 32

Driver	Gross	Company %	Insurance / ELD	Net Pay
Emily Rodriguez	2,410.40	10%	-100.00	2,069.36
Daniel Garcia	2,769.47	10%	-100.00	2,392.52
Jessica Brown	2,362.85	10%	-100.00	2,026.57

Net Pay = Gross − company % − Insurance/ELD. Edit the boxed fields and every driver recalculates instantly.

Others — a one-off deduction or addition

Others is a manual adjustment you attach to a driver for a single week — a deduction (uniform, damage, cash advance…) shown in red, or an addition (bonus, reimbursement) shown in green. You also pick when it applies: before the % or after the %.

Others adjustment Amount 50.00 Mode deduction ▾ Phase before % ▾ Note Uniform

Before % lowers the base the company % is taken on, so the deduction is shared with the company’s cut. After % comes straight off the driver’s net — the full amount. Same $50, two results:

Before % · −$50 deduction

Gross2,410.40

Others (before %)−50.00

Base2,360.40

Company 10%−236.04

Insurance / ELD−100.00

Net Pay2,024.36

After % · −$50 deduction

Gross2,410.40

Company 10%−241.04

Insurance / ELD−100.00

Others (after %)−50.00

Net Pay2,019.36

An addition works the same way, but adds to the pay instead of subtracting.

How do sub-companies (owner-operators) work?

A sub-company (an owner-operator) is a contractor you run inside RppApp — with its own drivers, P&L, and payout. Here’s how to create one, add drivers to it later, and how its payout is calculated.

1 · Create a sub-company or owner-operator

In Sub-companies, tap New sub-company.
Fill in Name, Contact, Email and Phone — Address is optional.
Optionally check the drivers to assign right away (only drivers not already in a sub show up).
Tap Add sub-company — it’s created with those drivers attached.

Name *

Contact name *

Email *

Phone *

Address (optional)

Assign drivers · only ones not in a sub yet

Emily Rodriguez

Daniel Garcia

Eric Lee

Add sub-company

2 · Add a driver after the sub is created

Open the sub-company and go to its Drivers section.
Pick the driver in — select driver — and the week in From.
Tap Assign. The driver belongs to the sub from that week onward — To stays ongoing until you end it.

— select driver — ▾ from… ▾ ongoing ▾ Assign

Driver	From	To
Amanda Miller	Week 32	ongoing ▾
Anthony Clark	Week 32	ongoing ▾
Carlos Martinez	Week 32	ongoing ▾

From / To are by week — a driver can move between subs over time, and each week’s pay follows whoever they belonged to then.

3 · How the payout works

For each driver RppApp tracks System A (what the sub receives from you — gross minus your company %) and System B (what the sub pays that driver). The gap is the sub’s margin.

GMG Brothers · Week 32

Driver	Receives (A)	Driver pay (B)	Margin
Emily Rodriguez	2,069.36	1,800.00	269.36
Daniel Garcia	2,392.52	2,100.00	292.52
Totals	4,461.88	3,900.00	561.88

Because you may front the sub’s overhead and truck costs, Payable to sub nets those out — what you actually transfer:

Payable · GMG Brothers · Week 32

System A (total received)4,461.88

− Overhead (insurance, ELD)−200.00

− Truck expenses−350.00

Payable to sub3,911.88

How do driver pay rules work?

A pay rule sets how a driver is paid for the week. It drives System B only (what the sub pays the driver); it never changes System A (what the sub receives from you). You set rules on the Driver Pay Rules page, per driver, with a Method:

Percentage — the driver keeps a % of their gross. Just fill the Driver % box (e.g. 30%).
Operator type — a rate per operator type: solo as a %, and s1 / s2 / s3 as flat $ amounts. Fill the ones you use — the rest are optional.

Driver Pay Rules · editing Week 32 — rules apply from this week forward (past weeks keep theirs)

Driver	Method	Driver %	Operator-type rates
Amanda Miller	Percentage ▾	30 %	—
Brian Thomas	Operator type ▾	—	solo30 % s1$350 s2$700 s3$ —

Example — Operator type: solo 30%, s1 $350, s2 $700; s3 left blank (optional).

Rules are per week: editing Week 32 changes it from Week 32 onward — past weeks keep the rule they already had. No rule yet? RppApp falls back to System A, so the driver still shows what they’d keep after your cut.

How does the Manual Expenses page work?

Manual Expenses is where you log every cost that isn’t on Amazon’s file — fuel, insurance, rent, phone, truck repairs — plus credits (a refund, a reimbursement). Each entry lands on the P&L for its week; tag it to a sub-company and it becomes that sub’s overhead too.

CompanyMain company ▾

WeekWeek 32 ▾

CategoryFuel

Truck (optional)Truck 148 ▾

Amount420.00

Date (optional)Aug 12, 2026

Note (optional)Shell · I-40

Add expense

Charge or credit — the “+” sign

Type a plain amount and it’s a charge — money out, shown in red and subtracted from the P&L. Put a + in front and it’s a credit — money in, shown in green and added back. Same category, opposite sign.

Manual Expenses · Week 32

Category	Company	Note	Amount
Fuel	Main company	Shell · I-40	−420.00
Insurance	Main company	Monthly	−650.00
Fuel refund	Main company	credit	+120.00

Enter 420 to deduct, or +120 to add a credit. Both flow into the week’s P&L.

Whose expense — Main company or a sub

The Company field decides where the cost lands. Leave it on Main company and it hits your own P&L. Pick a sub-company and it becomes that sub’s overhead — subtracted on its statement, so its Payable to sub drops by exactly that amount. Add a Truck to file it as a truck cost for that vehicle.

Company Statement · a sub-company

Line	Amount
Receives (A)	4,690.64
Overhead · Fuel	−420.00
Payable to sub	4,270.64

A $420 fuel expense tagged to the sub lowers its Payable to sub from $4,690.64 to $4,270.64.

How does the Pay Stub / Invoice page work?

Pay Stub / Invoice turns a reconciled week into a document you can hand over: a pay stub for a driver, or an invoice (Company Statement) for a sub-company. Pick who from the list on the left — the document builds itself from the trips and payments already matched.

A driver’s pay stub

Every block the driver ran that week — its arrival and the amount — then Gross earnings, and what they take home after your cut. Same math as Driver Payments, laid out to share.

Pay stub · Emily Rodriguez · Week 32

Reference	Arrived	Departed	Amount
B-DEMO-0002	3:39 PM · 51m early	7:50 PM	2,410.40
B-DEMO-0018	5:02 AM · on time	1:12 PM	2,769.47
Gross earnings			5,179.87

Trips add up to Gross earnings; the System A / pay-rule breakdown sits right below it.

A company invoice (sub-company statement)

One row per driver — Gross, Deductions and Receives (A) — then Totals, any overhead, and the final Payable to sub. Each driver’s full pay stub follows underneath.

Company Statement · Week 32

Driver	Gross	Deductions	Receives (A)
Emily Rodriguez	5,179.87	10% · −100.00	4,561.88
Daniel Garcia	2,769.47	10%	2,492.52
Payable to sub			7,054.40

Tip: the Show columns in PDF box (under the driver count) drops Deductions & Others from the exported PDF.

Share by link or WhatsApp

Hit Share and it sends a link, or straight to WhatsApp. The driver or sub sees exactly how the pay was calculated — no screenshots, no arguments on payday. You can also open it as a PDF to print or save.

Emily Rodriguez

Driver pay stub · Week 32

Gross$7,759.05 Receives (A)$7,069.33

← Back to home